In today’s healthcare landscape, a trusted and efficient pharmacy partner is key to better outcomes and higher patient satisfaction.

100

Plus Pharmacies in Hospital
& Growing

23

Cities Covered

46

Thousand Active SKU

23

Million Prescriptions Serviced

Why Hospitals Choose Trust

At Trust Pharmacy, we bring deep expertise in hospital-integrated pharmacy operations, purpose-built to support the unique demands of inpatient care, outpatient dispensing, emergency response, and day-care treatments.

Our comprehensive model manages every critical function — from centralized inventory and regulatory compliance to qualified staffing and secure sourcing — enabling hospitals to deliver seamless patient care without the burden of pharmacy management. With Trust as your partner, clinical teams can stay focused on what they do best: healing lives.

As India’s largest hospital-centric pharmacy network, Trust Pharmacy is embedded across more than 6,200 hospital beds, 635 ICUs, and 105 operating theatres in the nation’s top medical institutions — delivering scale, reliability, and round-the-clock availability where it matters most.

Our Embedded Pharmacy Model Offers:




Zero CapEx setup and infrastructure investment

Seamless patient experience — from prescription to bedside

Audit-ready tech integration — MIS-linked dashboards, compliance logs, and traceability

24/7 pharmacy service — aligned with NABH/NABL protocols

What We Offer

Store setup and design tailored to hospital layout
Trained pharmacists deployed on-site
Fully managed inventory, logistics, and operations
Dedicated operations manager and compliance oversight

Round-the-clock access to emergency drugs and high-dependency supplies
Cold chain and temperature-sensitive logistics
Priority restocking protocols to avoid stockouts

Direct procurement from licensed manufacturers
NABL lab-tested batches; random sample testing
Compliance documents, batch audits, and vendor performance checks
Digital product traceability from warehouse to patient

Proprietary software to manage inventory, billing, alerts, and audits
Automated reordering and expiry tracking
MIS system integration and real-time dashboards for hospital admins

Complete documentation for audits, licenses, and inspections
Support for NABH, NABL, and JCI accreditation standards
On-site compliance officers and training programs

Faster TAT for discharge medications
Instant access to post-op and recovery meds
Reduced patient wait times and smoother transition of care

Your patients trust you. You can trust us.

By partnering with Trust Pharmacy, your hospital gains more than a vendor — you gain a long-term ally in healthcare delivery, operational excellence, and patient experience.

Formats We Serve

Embedded In-Hospital Stores

Fully integrated with clinical workflows, pharmacy located within hospital premises

Outpatient & Polyclinic Pharmacies

Standalone units adjacent to hospitals serving prescription and wellness needs

Medical College & Institutional

Pharmacies Supporting teaching hospitals and campus healthcare systems

Daycare & Diagnostic Center Pharmacies

Compact, tech-enabled formats tailored for short-stay or specialty care

Driving Visibility for Our Partner Hospitals

Because Pharmacy Integration Should Also Mean Patient Growth
At Trust Pharmacy, our commitment to hospitals goes beyond managing pharmacy operations — we actively work to increase visibility, drive patient inflow, and enhance institutional reach through integrated digital and on-ground engagement strategies. We believe that when your pharmacy partner also supports your growth, the entire care ecosystem benefits.

Our proprietary AI-powered assistant, TrustBot, is integrated across digital platforms to guide patients and caregivers who are seeking health support. When users search for medicines, health queries, or nearby pharmacies, TrustBot intelligently routes them to the nearest Trust Pharmacy — many of which are located within hospital premises.

By doing so, we help redirect digital traffic into physical footfalls — increasing first-time patient visits and repeat OPD engagement for partner hospitals. TrustBot also assists returning patients with prescription recalls, refill reminders, and dosage compliance, improving continuity of care and retention.

Through advanced geo-targeted SEO, sponsored ads, and hyperlocal campaigns, we ensure your hospital’s pharmacy presence is discoverable, prominent, and credible across search engines and digital maps.

From Google Business Listings and Maps integrations to search keywords like "pharmacy near me" and "hospital medicine store," our campaigns are optimized to increase your visibility where it matters most — among patients actively seeking care in your locality.

We regularly organize community engagement programs that combine wellness services with local outreach. These include General and specialty health check-up camps,  Free consultation drives in underserved neighborhoods, Pharmacy-based patient education and wellness awareness events,  Cross-promotions during national health days (e.g., World Diabetes Day, Blood Pressure Awareness Week).

These initiatives not only build community goodwill and strengthen your hospital’s brand locally, but also drive qualified footfall to your OPDs and diagnostics.

Our patient engagement ecosystem ensures that your hospital benefits from:

Increased walk-in OPD registrations through pharmacy discovery

Improved HCAHPS and NABH scores due to continuity of care

Data-driven patient inflow intelligence for targeted interventions

Enhanced brand reputation and recall in local markets

Because pharmacy partnerships should deliver more than just medicines — they should deliver measurable growth, stronger visibility, and deeper patient relationships.

Our Awards & Recognitions

Pharmacy Chain of the Year – 2023
The Economic Times India Pharma World Awards


Recognized for our exceptional scale, safety-first operations, and transformative hospital partnerships.
Most Preferred Hospital Pharmacy Chain
Pharmaceutical Leadership Summit


Awarded for being the first choice among leading hospitals, thanks to our embedded care model, 24/7 availability, and technology-enabled pharmacy management.
Retail Concept of the Year
India Retail Forum


Honored for our innovative multi-format retail approach — integrating hospital stores, neighborhood outlets, and corporate wellness centers into a cohesive care ecosystem.
Golden Award for Best Hospital Pharmacy Service Provider – 2022


The Financial Express Hospital Awards
Celebrated for excellence in in-hospital pharmacy management, NABH-compliant service delivery, and optimized patient discharge systems.

Fastest Growing Retail Pharmacy in India
India Leadership Conclave


Acknowledged for our rapid, scalable expansion across 100+ cities while maintaining the highest standards of product quality and customer trust.
Certificate of Honor – India’s Largest Hospital Pharmacy Retail Chain


News18 Healthcare Awards 2024
Awarded for our unmatched reach and integration across super-specialty hospitals, medical colleges, and critical care units nationwide.
More Than Medicines.
It’s About Trust.
At Trust Pharmacy, we believe that health is personal — and so is trust. With a curated range of genuine medicines, verified health essentials, and pharmacist-driven care, we make your well-being our highest priority. Across India, we’re redefining what it means to trust your pharmacy.
For Our Consumers
For Hospitals / Doctors

Blogs & Articles

Spotting the Fakes: How to Identify Genuine Medicines in India

In a market flooded with counterfeit drugs and misleading packaging, knowing how to identify genuine medicines is not just smart — it's essential. This blog breaks down simple yet effective ways for consumers to verify authenticity, read packaging cues, understand batch and expiry information, and why buying from a trusted pharmacy network like Trust Pharmacy can protect your health and wallet.

12 MAY 2025

The Role of Your Pharmacist: More Than Just a Dispenser

Most people see the pharmacist as someone who hands over a medicine strip — but their role goes far beyond that. Pharmacists are trained healthcare professionals who ensure you’re taking the right medicine, at the right dose, and in the right way. In this article, we explore how pharmacist-led guidance can reduce medication errors, improve chronic care outcomes, and build a healthier relationship with your health plan.

21 MAY 2025

5 Must-Have Medicines & Supplies for Every Indian Household

Every home needs a basic health kit — not just for emergencies, but for everyday wellness. From fever reducers to antiseptics and chronic condition must-haves, this guide lists the top pharmacy essentials that should always be within arm’s reach. Curated by the experts at Trust Pharmacy, this checklist ensures you’re never caught unprepared.

29 MAY 2025

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